Returns and Exchanges

Returns
We at Buddy & Bone are confident you will love your vegan leather products, however, should you not wish to keep your item, please return it to us in re-sellable condition within 30 days. Once received and inspected by our team, we will proceed with your refund for your product. Please note: Initial and return postage is non-refundable.

Exchange
We are happy to exchange your Buddy & Bone product, please note items must be returned before original order is refunded.
If you'd like to exchange an item for a new size or model - we kindly ask you to place this request as a new and separate order online. Once we have accepted your returned item, a refund will be issued. As we have different pricing in place per size, refund amount will be reflected. Please note: Initial and return postage is non-refundable.

*Don’t forget to reuse our compostable mailer to return your item and to save on return shipping. You will find a removable seal on the back of the bag.

Please fill in the returns form below to create your Exchange or Refund request:
 
If returning your Buddy & Bone order your packing slip MUST be included in your package.